1. General
This Shipping & Delivery Policy (“Policy”) governs the shipment and delivery of products (“Products”) purchased from ArtofOptionLearning.com. By placing an order on our website, you agree to and accept the terms of this Policy.
2. Processing Time
All orders are processed and readied for shipment within one (1) week of receiving the order. This does not include weekends or holidays.
3. Estimated Delivery Time
While we strive to get your order to you as quickly as possible, the estimated delivery time is 2-3 weeks from the date of dispatch. Please note, however, that this is an estimate and actual delivery time may vary depending on various factors, including your location, customs delays, and other unforeseen circumstances.
4. Factors Affecting Delivery Time
Delivery times can vary based on the shipping destination and other factors outside of our control. Rural areas, remote locations, and international shipments may experience longer transit times. Additionally, customs clearance procedures might add further delays for international orders.
5. Tracking Your Order
Once your order has been shipped, we will provide you with a tracking number, allowing you to monitor the progress of your delivery. You can track your package’s journey and estimated arrival date using this information.
6. Shipping Fees
Shipping fees, if applicable, will be communicated at the time of purchase. Shipping costs are non-refundable unless there is an error on our part or a product defect.
7. Customs, Duties, and Taxes
For international shipments, customs duties, taxes, and any additional charges are the sole responsibility of the customer. ArtofOptionLearning.com is not responsible for any fees imposed once the package reaches your country.
8. Damaged or Lost Orders
If you receive your order damaged, please contact us immediately so we can evaluate the issue and make it right. If your order does not arrive within the estimated timeframe, please reach out to us so we can assist in locating your package.
9. Changes to This Policy
ArtofOptionLearning.com reserves the right to modify this Shipping & Delivery Policy at any time. Changes will be effective immediately upon posting to the website. It is your responsibility to review this Policy periodically to stay informed about our practices.
Thank you for choosing ArtofOptionLearning.com. We value your business and are committed to delivering your Products safely and promptly. Should you have any further questions regarding this Policy or any other matter, please feel free to contact our support team.